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Property Maintenance for Rental Owners

in Jacksonville & Northeast Florida

Responsive repairs, trusted vendors, and preventive care - so small problems stay small and your property holds its value year after year.

Our Role

 

Maintenance is where rental properties either gain value over time - or quietly lose it. A leaking faucet ignored becomes a damaged subfloor. A delayed HVAC repair becomes an emergency replacement. A frustrated tenant becomes a vacant unit.

At Living Truth Homes Realty, we treat maintenance as one of the highest leverage parts of property management. Our role is simple: respond quickly, use trusted vendors, communicate clearly with both you and your tenants, and protect your investment from the small issues that turn into big ones.

Every work order we touch is logged, documented, and folded into your monthly owner report - so you have a complete record of how your property has been cared for. Bilingual coordination available in English and Spanish.

24/7 Maintenance Request Handling

  • Always -Open Tenant Portal

    Residents submit maintenance requests through their online portal anytime - day or night. Photos, descriptions, and urgency level are captured at submission so nothing gets lost in translation.

  • Same-Day Acknowledgment

    Every non-emergency request gets a same-day acknowledgment so your tenant knows the issue has been received and a plan is in motion - no silent treatment, no follow-up frustration.

  • After-Hours Emergency Line

    Genuine emergencies - water leaks, no heat in winter, no air in summer, lockouts, electrical hazards - are routed through a dedicated after-hours line and addressed immediately, regardless of the time.

A Trusted Network of Local Vendors

The right person for the job, every job.

  • Licensed and insured contractors across every major trade - HVAC, plumbing, electrical, roofing, appliance repair, general handyman, and more

  • Pre-vetted for quality, fair pricing, and dependable communication

  • Established relationships that mean faster scheduling and priority response - especially in busy seasons

  • Every job documented with invoices and receipts saved to your owner portal for tax and recordkeeping purposes.

Clear Owner

Approval Process

You stay informed without being bothered for every small thing.

 

What We Handle Directly

Routine repairs and standard maintenance items under a pre-set dollar threshold - typically agreed upon during onboarding - are handled directly. You see them on your monthly report with full documentation, but you do not get a call for every clogged disposal.

What Requires Your Approval

What We Handle Directly Routine repairs and standard maintenance items under a pre-set dollar threshold - typically agreed upon during onboarding - are handled directly. You see them on your monthly report with full documentation, but you do not get a call for every clogged disposal. What Requires Your Approval

True Emergencies

For genuine emergencies that affect resident safety or threaten further property damage, we act immediately to mitigate the situation and notify you as soon as the response is underway.

Well-maintained properties keep good tenants - and good tenants keep properties well-maintained.

The cycle works in both directions. Responsive, thoughtful maintenance protects your asset, supports your cash flow, and turns single-lease residents into multi-year tenants.

Hand Off The Maintenance Headaches

Maintenance coordination is included in every Living Truth Homes management package. Let's talk about taking the late-night calls and vendor coordination off your plate. Bilingual support available.